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Services

Overview & Main Features

TechCourier Plus Services

Once implemented, our end-to-end services help drive higher productivity, and generates significant cost reductions whilst still maintaining high satisfaction levels.

Every enterprise needs a fast, scaleable and efficient way to get their technology operational in the most convenient and professional way.

The main feature of TechCourier Plus’ is project deployment. It consists of the delivery and installation of technology devices according to the supplied installation script.

Don’t have your own scripts? Get in touch and together we can develop an agreed scripted process

Includes the delivery, de-installation of the faulty devices, and installation of the new devices within the contracted time. Faulty devices are returned to a central location for onward dispatch to the repair centre or manufacturer.
 
Fully trained TechCourier Plus technicians provide a reactive on-site break/fix service across the UK, complete with parts to effect a repair. With a range of response times and availability options, this TechCourier Plus feature is a cost-effective peace-of-mind solution provided to businesses of any size.

Our Repair feature services are fast, flexible, reliable, responsive and professional. 

This service feature consists of telephone technical support from one of our remote support technicians for troubleshooting assistance on the deployment or hardware fault.

We deliver a wide range of support solutions to meet your expectations and fulfill your requirements. Get in touch to explore other support options!

Staging & Configuration service feature consists of the configuration and test of the new IT devices in a safe environment, ensuring they are operational before being despatched to you. TechCourier Plus Staging and Configuration also includes the customisation and application of requested tags or labels to the devices.

Further reduce your repair spend and transportation costs by utilising the Staging & Configuration solution for your new technology equipment. Our highly-skilled experts will deliver ready-to-use devices to ensure business continuity.

BEnefits

Add Value & Make the Difference

We bring the right technology to people to challenge established delivery processes and drive digital transformation.

Streamlined

Streamlined

Оur service is provided strategically by highly-skilled technical couriers and engineers to meet all customer requirements.

Cost-effective

Cost-effective

Depending on your requirements, existing technology and the size of your project our experts will provide flexible pricing with preferential rates.

Utilised

Utilised

TechCourier Plus is the simple, fast and efficient process for deploying new equipment or swapping out faulty hardware products.

Managed

Managed

TechCourier Plus is а fully supported, organised and supervised solution. Efficiency reports on service delivery can be provided according to our customers requirements.

Capable

Capable

The service is delivered by our experienced technicians, supported by our skilled Service Centre agents and managed by our Project Management specialists for the larger project rollouts.

Reliable

Reliable

The scalable logistics and nationwide service network ensure there is always a highly-skilled technical courier and engineer on the right place at the right time.

Experienced

Experienced

TechCourier Plus services have been delivered across a wide range of market segments and businesses of all sizes.

Safe & Secure

Safe & Secure

Our technical experts have the extensive experience in handling highly-sensitive data in high-security environments.

Materials

Discover more

Need more information? Download our brochure where you can find more useful details about the TechCourier Plus services!